Uber and the Lagos State Ministry of Transportation have officially reached an agreement, which ends the month-long dispute between the company and the government agency.
The dispute started when the government agency requested that the e-hailing company honor its 2020 deal to share real-time data with them.
The height of the dispute was in March, as two of Uber’s associates raised privacy and surveillance concerns. Uber ultimately refused to grant access to its database even though competitors like Bolt went through with the agreement.
The Lagos Ministry of Transportation responded by impounding vehicles belonging to Uber and their affiliates. However, the agency states that it has come to a truce with the e-hailing company, and both parties have adjusted to accommodate each other.
According to the Lagos state director of transport operations, Olasunkanmi Ojowuro, “the impounded cars have since been released after 72 hours based on compassionate grounds.”
However, the truce did not prevent drivers’ discontentment with the company, as it prevented further service disruption. Several drivers complain that the Uber 25% commission is cutting into expenses and needs it reduced. On top of that, some drivers accuse Uber of lowering fares when the country is in its worst economic turmoil ever.
